Bird, Lime, and Veo are responsible for system equipment maintenance and resolving parking complaints. Please contact the companies directly for the fastest response times for any issues.
When reporting an e-scooter condition, you must identify the company.
Bird scooters are silver and blue.
Lime scooters are white and green.
Veo scooters are black and aqua.
You can report e-scooters that are abandoned, improperly parked, damaged, or vandalized. You can also report an e-scooter parking corral that isn’t maintained.
You can get information on memberships and e-scooters from each e-scooter company.
Bird scooters are silver and blue.
Lime scooters are white and green.
Veo scooters are black and aqua.
Program Feedback
You can suggest locations for new e-scooter parking corrals.
Submit scooter parking suggestions.
For general feedback about the program, email scooter.share@dot.nyc.gov.
