Information on coronavirus. Agency service suspensions/reductions. Report a social distancing violation.
Information on coronavirusAgency service suspensions/reductions
Report a social distancing violation
To be eligible to participate in Open Restaurants, your restaurant or food service business must:
If you own a restaurant or bar, you must apply for Open Restaurants certification to offer outdoor dining service, even if you already have an Unenclosed Sidewalk Café License or a Small Sidewalk Café License.
You don't need to apply for the Open Restaurants program to place outdoor seating on your restaurant or bar's private property, such as a private yard, parking lot, terrace, or roof top.
When you apply, you acknowledge that you understand and agree to all applicable terms and conditions and all applicable laws and guidance for operating your outdoor dining area.
If you are not compliant, the City may revoke or suspend its authorization at any time.
Learn about Open Restaurants program rules and restrictions.
Get answers to frequently asked questions about Open Restaurants.
Hours of Operation
Restaurants and bars are required to close outdoor dining from 12 AM to 5 AM daily.
Businesses can choose to require masks for all customers.
You must remove tables and chairs or secure them in place when not in operation.
Heating Equipment
Open Restaurants can incorporate heating elements into their outdoor dining setups.
You have three heating equipment options:
Tent Enclosures
Restaurants are allowed to use tent enclosures to keep diners warm.
Snow
The Department of Sanitation (DSNY) issues a Snow Alert when one or more inches of snow are possible. To protect customers, staff, and property, Open Restaurants may need to close roadway dining when a Snow Alert is in effect and take other precautions.
When roadway dining is suspended, Open Restaurants will be notified by email.
You must:
If 12 inches or more of snow is forecast, you must also:
The City will announce when the Snow Alert is over and in-street dining may safely resume.
You can sign up to receive Snow Alerts and other updates from Notify NYC or follow @NotifyNYC on Twitter for announcements.
To speed up the approval process, the City is allowing restaurants and bars to self-certify that they meet program requirements.
You will need to provide:
If you are planning to serve alcohol, you must also provide:
When you apply, you acknowledge that you understand and agree to all applicable terms and conditions and all applicable laws and guidance.
If you are a restaurant or bar owner and have questions about Open Restaurants, self-certification, or program requirements, you can get help online or by phone.
Online
Get help with Open Restaurants.
By Phone
Outdoor Dining
To report an Open Restaurant not following program guidelines, including seating areas that are blocking streets or sidewalks, visit the Outdoor Dining Complaint page.
Food Safety
You can report problems with food safety practices in Open Restaurants, including unsanitary conditions and pests. Learn more on the Restaurant or Deli Complaint page.
Noise
To report noise from a food establishment, visit the Noise from Bar, Club, or Restaurant page.