Information on coronavirus. Agency service suspensions/reductions. Report a social distancing violation.
Information on coronavirusAgency service suspensions/reductions
Report a social distancing violation
If you're the registered owner of the vehicle, bring:
If you're not the registered owner of the vehicle, bring:
If the vehicle is a rental, bring:
If the vehicle is a company vehicle, bring:
To get your vehicle back, you must pay following fees and violations:
To get a list of Finance Business Centers, go to the Department of Finance Business Centers page.
Different types of payment are accepted by phone and in person.
By Phone
In Person
The lien- or title-holding financial institution that is interested in recovering a booted and/or towed vehicle must prove its legal standing.
To prove your legal standing, you must send documentation with original copies overnight to the Parking Enforcement Unit.
Mail to:
Parking Enforcement Unit
Legal Affairs Division
NYC Department of Finance
210 Joralemon Street, 9th Floor
Brooklyn, NY 11201
The lienholder or titleholder is required to pay fees to redeem the vehicle. Liability for the judgment debt is determined based on the facts and circumstances of each case after all documentation is submitted for review.
Once the documentation is approved, a Notice to Release will be issued and emailed to the lienholder and its agent, as well as to the Marshal/Sheriff restraining the vehicle. Upon receipt of the Notice to Release, the Lienholder can visit any Finance Business Center to pay the fees. After payment has been made, the lienholder will be issued a receipt. In order to redeem the vehicle, the lienholder should take the receipt and the Notice to Release to the tow pound.
You should send the documentation showing you are the lien holder or title holder by mail before calling. When calling, have the plate number and vehicle description ready.
The Parking Enforcement Unit can be reached by phone:
If your vehicle is auctioned by the Sheriff's Office because you didn't reclaim it within 10 days, the money earned is paid toward your judgment debt and fees. You're responsible for any remaining debt. You're also subject to further enforcement actions until you settle the debt.
After the vehicle is auctioned, the license plates are destroyed. You can request a Letter of Destroyed License Plates by going to any DOF Business Center.
You must bring:
The letter will be mailed to you. Please allow 10 days to receive the letter.
If you see your vehicle being towed by a Marshal or Sheriff, you can stop it by calling the Booting Program immediately and paying your judgment debt and fees over the phone. You will be charged a tow dispatch fee of $70, but you will not have to pay the full tow fee.