Article · NYC311

Call 911

Call 911 for medical emergencies.

Need something else?

Poison Control Center for other non-emergency health- or poison-related issues
Food Safety Complaint to report unsafe food practices
Food or Medicine Recall to learn about recalled food or medicine

You can report a product that caused an injury or might not be safe.

You can report unsafe merchandise to the Federal Consumer Product Safety Commission.

The Commission does not take complaints about:

Automobiles, trucks, and motorcycles
Car seats protecting children in on-road vehicles
Food
Medicine
Cosmetics
Medical devices
Business practices

Agency: United States Consumer Product Safety Commission
Division: Consumer Product Safety Commission Local Office
Phone Number: (800) 638-2772
Business Hours: 24 hours, 7 days a week

You can make a complaint to the Federal government about unsafe:

Drugs
Medical devices
Cosmetics

Agency: United States Department of Health and Human Services
Phone Number: (877) 696-6775
Business Hours: Monday - Friday: 9 AM - 5 PM

You can get information about and report the sale of prohibited imported cosmetics, herbal medicine, or other products which contain heavy metals such as lead, arsenic, or mercury.

Call 311 for more information or to report the sale of these unsafe products.

Unsafe Product

Unsafe Merchandise

Unsafe Domestic Medicine or Cosmetics

Imported Cosmetics or Herbal Medicine Containing Heavy Metals