Article · NYC311

The New York City Department of Consumer Affairs (DCA) Office of Labor Policy & Standards (OLPS) enforces the NYC Temporary Schedule Change Law, which took effect July 18, 2018. Under the law, covered employees have a right to temporary changes to their work schedule for certain personal events.

Workers and employers in New York City can contact the DCA about:

Workers’ legal right to temporary schedule changes for certain personal events
Employers’ legal responsibilities regarding workers’ temporary schedule change requests
Complaints about employers, including denial of temporary schedule change requests and failure to post required notice of rights
Information about NYC’s Temporary Schedule Change Law

You can get more information and assistance from DCA.

Online

Learn more about the Temporary Schedule Change Law.
Live Chat with a DCA representative for more information.
- Live Chat is available for employer inquiries only.
- When you open the webpage, click the "Live Chat" button. Then, click the button in the middle of the screen that says "Live Chat with a DCA Representative" to open a chat window.
Submit your questions by email to olps@dca.nyc.gov.

By Phone

A DCA representative can answer questions during regular business hours.

Call 311 for assistance.

DCA’s Office of Labor Policy and Standards (OLPS) assists with issues that impact immigrants, people of color, and women in the workplace.

In addition, OLPS:

Enforces key municipal workplace laws
Conducts original research, outreach, and education
Develops policies that are responsive to New York City’s evolving economy and workforce

Learn more about the Office of Labor Policy and Standards.

Under NYC’s Temporary Schedule Change Law, covered employees have a right to temporary changes to their work schedule for certain personal events.

Worker rights include:

Temporary change to work schedule on up to two (2) occasions each calendar year to accommodate a personal event
Ability to propose type of temporary change
Freedom from retaliation for additional schedule change requests

The Department of Consumer Affairs (DCA) was renamed to the Department of Consumer and Worker Protection (DCWP). The Agency was renamed to reflect their expanded mission to protect the rights of workers and ensure compliance with labor policy and standards.

Temporary Work Schedule Change

Office of Labor Policy and Standards

Temporary Schedule Change Law

DCA and DCWP