Need something else?

You can report a problem with a poll site, including:

  • Poll sites that opened late or closed early
  • Poll sites that aren’t accessible to voters with disabilities
  • Long lines
  • Lack of privacy
  • Voting machine or ballot issues

You can also report a problem with a poll worker. Poll workers are supposed to assist voters and help to ensure that elections are fair and impartial. 

You can make a complaint about a poll worker who:

  • Didn’t help you with the voting process
  • Didn’t respect your privacy
  • Tried to influence your vote
  • Failed to ensure face covering and social distancing guidelines are being followed

  • Agency: Board of Elections
  • Division: Vote Phone Bank
  • Phone Number: (866) 868-3692
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Korean, Mandarin, and Spanish. Call volume is often high. If you receive a busy signal or can't get through, call back later.

The Vote Phone Bank is normally open Monday to Friday from 9 AM to 5 PM but is offering extended hours on select days for the Brooklyn Special Election.

  • March 12 : 10 AM to 3 PM
  • March 13: 10 AM to 3 PM
  • March 14: 12 PM to 8 PM
  • March 15: 10 AM to 6 PM
  • March 16: 12 PM to 8 PM
  • March 17: 10 AM to 6 PM
  • March 18: 7 AM to 3 PM
  • March 19: 10 AM to 3 PM
  • March 20: 10 AM to 3 PM
  • March 21: 9 AM to 5 PM
  • March 22 (ELECTION DAY): 6 AM to 9 PM

If you believe you are registered to vote and your name does not appear in the poll book on Election Day, you are entitled to receive an affidavit ballot.

You can complete and submit the ballot at your poll site. The NYC Board of Elections will notify you by mail whether or not your ballot was counted.