Article · NYC311

Need something else?

Department of Consumer Affairs Online Licensing for assistance with Department of Consumer Affairs online service portal, PIN, and payment problems

You can get assistance with technical problems using the Department of Health and Mental Hygiene (DOHMH) online license and permit system, obtaining a PIN, and payment problems.

Online Account

If you hold a Health Department permit or license and have a registered online account, you can access your existing account or create a new online account.

Visit the Department of Health and Mental Hygiene Permit and License Center.

You can use the NYC Health Department online license and permit system to get help with:

Obtaining a PIN
Linking or relinking a PIN
Resetting user names or passwords
Problems uploading documents
Error messages
Web page not loading
Button not responding

You can get assistance with NYC Health Department online license and permit system:

Online

Get help with NYC Health Department online license and permit system.

By Phone

Call 311 for assistance.

Refunds and Payment Issues

You can get assistance by phone, for Department of Health and Mental Hygiene (DOHMH) refund requests, or for issues such as a check or credit card payment not going through.

Call 311 for assistance.

Violations and Fines

You can get assistance by phone, with questions about any Health violations or outstanding fines.

Call 311 for assistance.

Health Department Online Licensing

Technical Assistance and PINs

Refunds and Payment Issues