NYC Well is a free, confidential hotline for anyone seeking help for substance abuse issues, including people who are addicted to heroin, prescription pain relievers, or other drugs.
You can get information and referrals for:
You can also get information about how and where to get medication (methadone and buprenorphine) to treat opioid dependence. Client information is confidential.
Online
Get information about treatment for heroin or prescription opioid abuse or misuse.
By Phone
You can get referrals for needle exchange programs where used syringe needles can be exchanged for clean ones.
There is no out-of-pocket expense. Client information is kept confidential.
NYC Well is a free, confidential hotline for anyone seeking help for alcohol abuse issues.
You can get information and referrals for:
You can make a complaint about the quality of care or services provided by a drug or alcohol rehabilitation program located in New York State. The State will investigate complaints that cannot be resolved directly by the drug or alcohol rehab facility.
If you have concerns about your drug or alcohol rehabilitation program, talk with your counselor. Most problems can and should be resolved with your counselor. If your counselor cannot help, speak to a supervisor or the program director.
If you still need assistance, the State's Patient Advocacy Services can assist you.
