Coronavirus (COVID-19) Alert
If you are facing financial hardship due to the coronavirus (COVID-19) crisis, you can request that debt collection agencies stop contacting you about your existing debt.
Complete and mail the Cease Debt Collection Communication Letter to the debt collection agency that contacted you.
You can request a guide with important information about your rights and debt collectors' responsibilities when they seek to collect money.
Get information about:
- Licensing Law
- What to do when a debt collection agency contacts you
- Disputing the debt
- Paying the debt
- How to take control of your debt
- What to do if a debt collector sues you
- How to resolve complaints
Online
Download a copy from the Department of Consumer Affairs website.
By Mail
Call 311 to request a paper copy.
