A Delinquency Notice is sent when a taxpayer:
If you’ve already filed a return and made a payment for the period in the notice, you don’t have to file again. However, if you receive any additional notices about filing that return, you must respond to them.
To respond to a Delinquency Notice, you must either file the delinquent return along with payment or submit a response to the notice online using Business Tax E-Services.
Access Business Tax e-Services.
If you’ve already submitted a response to the notice online and need to submit additional information, or if you want to submit a response that is not listed as an option on the delinquency response form, you can mail a letter along with your Delinquency Notice to:
NYC Department of Finance
Quality Analysis Group
375 Pearl Street, 29th Floor
New York, NY 10038
Businesses with unpaid taxes may receive multiple notices from the Department of Finance (DOF).
A Notice of Tax Due is sent when you file your business taxes, but there is an outstanding balance that remains unpaid.
After an audit, you will receive a Notice of Determination if additional taxes are owed. You can dispute a Notice of Determination by filing an appeal.
If you don’t respond to a Notice of Determination or a Notice of Tax Due, you will be mailed the Notice and Demand for Payment Due. If you do not pay, your case will be referred to collections, and collections may docket a warrant.
If these notices go unanswered, the case is referred to DOF's Collections Division, and may be referred to an outside collection agency.
DOF can impose fines (levy) or take legal action against you to collect the business tax debt, including entering a tax warrant in the court record as an enforceable judgment against you. If that happens, you’ll get a Tax Warrant Notice. That judgment is a public record and can affect your credit rating.
A tax warrant may result in:
You will receive a Notice of Disallowance after a refund request has been examined, and the refund is denied.
If you receive a notice from a collection agency you must contact the number on the notice in order to discuss the debt.
Responding to Notices
If you receive a notice from DOF, you can pay your balance through Business Tax e-Services. Enter the notice number that appears on the lower left-hand side of the notice.
Access Business Tax e-Services.
You can also email your response to a notice.
Contact DOF about notice of taxes due and demand for payment.
If you’ve received a Tax Warrant Notice you can call DOF for information.
If you don't file your return or pay the tax by the deadline, you will be charged interest. For some tax types, you can also be charged interest for underpaying. If payments are mailed, the Department of Finance (DOF) uses the postmark date as the official receipt date. If the minimum amount is not paid on time, a penalty may be imposed.
To avoid being charged an underpayment penalty for underpayments of estimated tax, you should file form NYC-222, NYC-22B, or NYC-221. These forms will help you determine the correct amount of estimated tax and the proper due date.
If you disagree with a notice, you can send a letter or call the number on the front of the notice to discuss why you don't agree or to schedule an Exit Conference with a tax auditor.
If you’ve received a formal Notice of Determination or Notice of Disallowance, you generally have a limited time to appeal.
You have 90 days to appeal a Notice of Determination (or 150 days if the Notice is addressed outside the US). You may pay the tax shown; File a Request For a Conciliation Conference; or Petition for a Tax Appeals Tribunal Hearing.
Learn more about audit appeals.
If the taxes remain unpaid, DOF may take legal action against you to collect the business tax debt, including entering a tax warrant in the Court record as an enforceable judgment against you.
Mailing Error
If you mailed your payment to New York State by mistake, you can contact the State through their website.
Visit the Department of Taxation and Finance website.
e-Services New Bank Account Email Notification
The Department of Finance (DOF) will send an email anytime a new bank account or routing number is used to make a payment in your e-Services account to pay business or excise taxes. DOF needs to verify the new account information as required by federal law.
This can cause a delay of up to three days for your payment to be withdrawn from your bank and posted to your e-Services account. Once the account information is verified, the payment will be withdrawn from the new bank account. Subsequent payments made from this account will not be subject to delay.
The payment will be credited to the date the payment was submitted in e-Services.
Bounced Payments
When the Department of Finance (DOF) receives your payment, they will present it to your bank. If the funds are not available, DOF will automatically attempt to collect the funds again. If the funds cannot be collected, DOF will add a $20 penalty to the amount of tax you owe. If your payment is late, penalties and interest may also be charged. You can dispute the charges by requesting a penalty or interest adjustment.
You should contact your bank with questions about its policy on bounced payments. If you need more help with a bounced payment, you can contact DOF by phone.
You may request a refund because of an overpayment. Overpayments may result from an amended return, an audit, or paying more money than was owed.
Each type of business tax has its own refund request forms and procedures.
You can learn how to request a refund by visiting the page for a specific tax type:
You can request an extension of filing time, but not an extension of time to pay.
Extensions can be filed online through e-Services or by mail.
Online
Access Business Tax e-Services.
To request a filing extension by mail, you must complete the extension request form.
Download the extension request form.
Mailed extension requests should be sent to the address on the form.
Military Service Member Debt Relief
If you are an active member of the military (or a representative of one), you can request relief from business and excise tax warrants.
To request debt relief, you must complete the Military Personnel Application and submit it and any required documents to the Department of Finance.
To learn more, visit the Debt Relief for Military Service Members page.
Payment Plans
You can set up a payment plan to pay your outstanding balance if you are current in filing all required tax returns. Payment plans are available for UBT-I taxpayers but not for non-resident employees who file Form NYC 1127.
Online
Access Business Tax e-Services.
By Phone
A business that’s no longer operating in New York City is still responsible for paying all the unpaid taxes that were due while it was operating. This includes penalties and interest if those taxes weren’t paid by the due date.
Corporations must file annual Activity Reports for each inactive tax year. Corporations that did business in the City and paid taxes must also fill out a Request for Dissolution form and mail it to DOF.
For more information, go to the Corporation Dissolution page.
The Department of Finance (DOF) has a strong policy of tax secrecy. Only the taxpayer or the taxpayer's authorized representative may request a copy of a filed tax return. The information will only be mailed to the business address on file with DOF.
There is a fee of $1 per page.
Your request should include the following information:
If you’re an authorized representative, you must submit a signed Power of Attorney from the taxpayer with their request.
Mail to:
NYC Department of Finance
Entity Processing Unit
59 Maiden Lane, 19th Floor
New York, NY 10038
You can get help with questions about business tax return copies.
Policy and Procedures
You can get information on business tax policy and procedures and help resolving issues, including:
Online
Learn about business tax support and guidance.
Contact the Department of Finance.
By Phone
