The Home Energy Assistance Program (HEAP) Cooling Assistance Component benefit provides a limited number of air conditioners or fans for people who have a medical condition that is made worse by heat. The air conditioners or fans are provided on a first-come, first-served basis to eligible applicants.
The 2020-2021 Cooling Assistance Component benefit application period has closed. The 2021-2022 Cooling Assistance Component benefit application period will open in May 2022.
To be eligible for a HEAP Cooling Assistance Component benefit, your household:
- must meet the HEAP benefit gross monthly income guidelines, and
- must have at least 1 household member who suffers from a health condition that is made worse by the heat, documented by a doctor.
You are not eligible if:
- you have a working air conditioner that is less than 5 years old, or
- your household received a HEAP funded air conditioner within the past 5 years.
Online
Learn more about the HEAP Cooling Assistance Component benefit.
By Phone
- Agency: Human Resources Administration
- Phone Number: (718) 557-1399
- Business Hours: Monday - Friday: 8 AM - 5 PM
- Staff is available through the automated phone system during business hours, except on City holidays. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person. If you get a fast busy signal or hear a message that the number is not in service, please call back later for assistance.
