The 2021-2022 HEAP application season is open and is scheduled to run until April 29, 2022 or until the funding for Regular HEAP benefits run out, whichever happens first.
You can request a paper application by phone or download and print one from the Office of Temporary and Disability Assistance (OTDA) website.
Online
Download the HEAP application from the OTDA website.
By Phone
Paper applications and other application assistance is available.
You can submit your completed and signed HEAP application, along with copies of supporting documents:
By Mail
Mail your application to:
NYC DSS/HRA/HEAP
PO Box 1401
Church Street Station
New York, NY 10008
In Person
You can bring your application to a Job Center or Community Location.
Job Centers
All job centers are open Monday to Friday, from 9 AM to 5 PM (except City holidays).
Rider Job Center
300 Canal Place, 1st floor
Bronx, NY 10451
Crotona Job Center
1910 Monterey Avenue, 2nd floor
Bronx, NY 10457
Coney Island Job Center
3050 West 21st St, 1st floor
Brooklyn, NY 11224
Waverly Job Center
12 West 14th Street, 2nd floor
Manhattan, NY10011
Queens Job Center
32-20 Northern Blvd, 2nd floor
Queens, NY 11101
Richmond Job Center
201 Bay Street, 1st floor
Staten Island, NY 10301
Community Locations
Boro Park Jewish Community Council
1310 46th Street
Brooklyn, NY 11219
Drop off only
Mondays, Tuesdays, and Thursdays from 9 AM to 5 PM
Margert Community Council
325 Beach 37th Street
Queens, NY 11691
In-person assistance available with an HRA representative
Mondays from 9 AM to 5 PM
Assemblyman Ron Kim's Office
136-20 38th Ave, Suite 10A
Queens, NY 11354
In-person assistance available with an HRA representative
Wednesdays and Thursdays from 9 AM to 5 PM
State Senator Leroy Comrie's Office
113-14 Farmer’s Blvd
Queens, NY 11412
Drop off only
Tuesdays and Thursdays from 9 AM to 5 PM
The Regular Arrears Supplement (RAS) is a one-time benefit based on the actual amount of current utility arrears, up to a maximum of $10,000 per applicant household. Benefits are paid directly to the household’s gas and/or electric utility vendor(s).
The HEAP RAS application period ended on March 15, 2022.
You can get more information about the RAS HEAP benefit, including application status.
Online
Learn more about the Regular Arrears Supplement Benefit.
By Phone
If you have received an electric, gas, or heating disconnect notice, you may be eligible for emergency financial assistance.
Assistance is available year-round and is separate from the seasonal HEAP benefits.
Resources are also available for qualified households that have a low supply of heating fuel or a broken boiler or furnace.
You can get more information and assistance by phone.
