Information on coronavirus. Agency service suspensions/reductions. Report a social distancing violation.
Information on coronavirusAgency service suspensions/reductions
Report a social distancing violation
City and State government offices, facilities, and service centers may also be impacted by snowstorms, including:
For information on changes to hours of operation and services, you can contact the locations directly or check their website.
The Department of Sanitation (DSNY) issues a Snow Alert when one or more inches of snow are possible. To protect customers, staff, and property, Open Restaurants may need to close roadway dining when a Snow Alert is in effect and take other precautions. When roadway dining is suspended, Open Restaurants will be notified by email.
You can sign up to receive Snow Alerts and other updates from Notify NYC or follow @NotifyNYC on Twitter for announcements.
Learn the outdoor dining rules and guidelines for snow events on the Open Restaurants page.
Alternate Side Parking
Alternate Side Parking (ASP) may be suspended due to snow.
Find out if ASP is in effect or suspended.
You can also get the latest status from Twitter @NYC311, or the NYC311 App.
Road Conditions
You can get real-time updates on traffic and road conditions within the New York metro area calling 511 or visiting the 511 website.
New York City public schools may close or delay opening because of snow. School bus service may also be impacted. You can get the latest status from NYC311 Online, Twitter @NYC311, or the NYC311 App.
Private or Charter Schools
For information about charter, private, or parochial schools and colleges, contact them directly.
CUNY Colleges
For information about CUNY colleges, visit the CUNY website.
To keep our City running, snow must be removed from streets, sidewalks, and curb cuts after it has finished falling. This is important for all New Yorkers, particularly seniors and individuals who have disabilities.
Get the Snow Removal Fact Sheet.
Sidewalks
Property owners must clear snow from their sidewalks, creating a pathway at least 4 feet wide to accommodate individuals using wheelchairs and other mobility devices. Corner property owners/managers should clear a path to the crosswalk, including any pedestrian ramps.
The City does not clean or remove snow or ice from sidewalks in front of residential or commercial property. The City does not provide direct assistance to residents in need of snow shoveling assistance.
After owners have had an appropriate amount of time to shovel, you can file a Snow or Ice on Sidewalk complaint.
Roadways
You can file a Snow or Ice on Street or Highway complaint. When a storm operation is underway, these complaints are used to monitor the storm and there is no response to individual plowing or spreading requests. After the storm operation ends, individual complaints will receive a response.
You can go to PlowNYC to see plowing progress in real-time.
Pedestrian Features
The City hires emergency snow laborers to help clear snow from pedestrian features once all streets have been cleared.
Pedestrian features include:
This effort takes time because it requires manual labor. There is no guarantee that every pedestrian feature will be cleared.
Subways, Buses, and Railroads
For additional information about Metropolitan Transportation Authority (MTA) public transportation, including subways, buses, Long Island Railroad, Metro-North Railroad, and Staten Island Railroad, check the MTA website.
Get information and service status for:
Ferries
You can sign up for email updates and alerts and get service status for:
Citi Bike
If severe weather conditions that make cycling hazardous are expected, Citi Bike may shut down the system and lock or remove the bicycles as necessary. The system will reopen as soon as the weather permits.
For weather-related service alerts, sign up for Notify NYC or follow @CitiBikeNYC on Twitter.
Trash, recycling, and compost collections may be delayed or suspended due to snow. When that happens, you will not be able to make a missed collection complaint until collections are fully restored to the regular schedule.
Find out if collections are on schedule, delayed, or suspended.
You can also get the latest collection status from Twitter @NYC311, or the NYC311 App.