Information on coronavirus. Agency service suspensions/reductions. Report a social distancing violation.
Information on coronavirusAgency service suspensions/reductions
Report a social distancing violation
Eligible bottles and cans include all empty containers under one gallon that were sold in New York State for the following beverage types:
Containers must have a New York refund label to be redeemed.
Food or Beverage Service Establishments must accept all metal cans, aluminum foil products, glass bottles and jars, plastic bottles and jugs from their customers for recycling. They are not required give you a five cent refund.
You may be limited to 240 beverage containers per visit, per day. Smaller stores may be able to limit you to 72 containers. However, the law states that you may make 48-hour advance arrangements to redeem an unlimited number of empty containers.
Stores that are not open 24 hours a day do not have to accept containers during the first and last half hour of their business day.
A return may be refused if:
If a store refuses to accept your container and issue a deposit refund, you can file a complaint with the New York State Department of Environmental Conservation.
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File complaint against a store that refuses to accept your container and issue a deposit refund.
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