Article · NYC311

Coronavirus (COVID-19) Alert

The federal REAL ID enforcement deadline has been extended until May 3, 2023.

Get information and guidance about DMV service changes due to coronavirus.

Online Services

You can do most DMV transactions online. If the service you seek is offered online, you MUST complete it online.

Learn about DMV transactions that can be done online.

In-Person Services

You MUST make a reservation for in-person transactions at a DMV office.

Make a reservation.

Mail-In and Drop Box Services

DMV Offices are processing registrations and other transactions by mail. They are also accepting transactions through secure drop boxes located at each office.

Get a list of DMV mail-in or drop box locations.

Road Tests

Fully vaccinated individuals do not need to be socially distanced. Unvaccinated/unknown vaccination status individuals need to maintain six feet of social distance from other customers and staff, whenever possible.

All individuals are required to wear face coverings during road tests. You must also disinfect the passenger side of the vehicle with disinfectant wipes before the test.

Learn more about road test guidelines and scheduling.

Need something else?

Department of Motor Vehicles (DMV) for information or complaints about DMV offices or employees

If you do not have a driver license, you can apply for a non-driver photo ID card (also known as a New York State ID). Individuals of all ages can apply.

You need to complete form "MV-44" and provide proof of identity and birth date (birth certificate and Social Security Card) to apply.

You can also get information on how to renew a photo ID or how to report a lost or stolen photo ID.

Online

Learn about non-driver ID card.

Find out what documents you need to apply for non-driver ID.

Get the application for a driver license, learner permit, or non-driver ID card.

By Phone

Agency: New York State Department of Motor Vehicles
Division: Department of Motor Vehicles Call Center
Phone Number: (718) 966-6155
Business Hours: Monday - Friday: 8:30 AM - 4 PM
Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. Call volume is often high. If you don't get through, call back later.

After May 3, 2023, only Enhanced or REAL ID driver licenses, permits, or non-driver IDs will be accepted to get on a domestic flight, enter certain federal buildings or military bases (unless you have a Passport). If you plan to travel, it is recommended you upgrade before May 3, 2023.

Both Enhanced and REAL IDs:

Are Federal REAL ID compliant
Can be used for photo identification purposes
Can be used to board a domestic flight (within the U.S.)
Can be used to enter a federal building or military base
Show your full legal name (first, middle, last)
Show your residential address (where you live)
Require an office visit to prove your:
- Identity - if your name has changed bring in marriage certificate(s), divorce decree(s) or court order document(s)
- NY State residency
- U.S. citizenship
- Date of birth
- Social Security status

An Enhanced license, permit, or non-driver ID:

Can be used to cross a U.S. border coming from Canada, Mexico, and some Caribbean countries (it is not acceptable for air travel between these countries)
Costs an additional $30 on top of the regular transaction fees
Has an American flag displayed on the document

A REAL ID license, permit, or non-driver ID:

Does not have additional cost, but all regular transaction fees will apply
Has a star displayed on the document

Bronx

Bronx Registration Center
696 East Fordham Road (between Cambreleng and Crotona Avenues)
Monday - Wednesday, Friday: 8:30 AM - 4 PM; Thursday: 10 AM - 6 PM
LIMITED SERVICES ONLY

Bronx License Center
1350 Commerce Avenue (between Waterbury Avenue and Halsey Street)
Monday - Friday: 8:30 AM - 4 PM
LIMITED SERVICES ONLY

Brooklyn

Coney Island Office
2875 West 8th Street (between Sheepshead Bay Road and Surf Avenue)
Monday - Wednesday, Friday: 8:30 AM - 4 PM; Thursday: 10 AM - 6 PM

Atlantic Center Office
625 Atlantic Avenue, 2nd Floor (between Fort Greene Place and 6th Avenue)
Monday - Friday: 8:30 AM - 4 PM

Manhattan

Harlem Office
159 East 125th Street (between Lexington and 3rd Avenues)
Monday - Wednesday, Friday: 8:30 AM - 4 PM; Thursday: 10 AM - 6 PM

Midtown Manhattan Office
366 West 31st Street (between 8th and 9th Avenues)
Monday - Friday 8 AM - 6 PM

Lower Manhattan Office
11 Greenwich Street (at Battery Place)
Monday - Friday: 8:30 AM - 4 PM

***Please note that the License Express DMV office, located at 145 West 30th Street, is closed until further notice.***

Queens

College Point Office
30-56 Whitestone Expressway (between Downing Street and 31st Avenue), Flushing
Monday - Wednesday, Friday: 8:30 AM - 4 PM; Thursday: 10 AM - 6 PM

Springfield Gardens Office
168-35 Rockaway Boulevard (between 148th Avenue and 175th Street), Springfield Gardens
Monday - Wednesday, Friday: 8:30 AM - 4 PM; Thursday: 10 AM - 6 PM

Jamaica Office
168-46 91st Avenue, 2nd Floor (between 168th and 169th Streets), Jamaica
Monday - Friday: 8:30 AM - 4 PM

Staten Island

Richmond Office
1775 South Avenue, Suite 2 (at Spencer Street)
Monday - Wednesday, Friday: 8:30 AM - 4 PM; Thursday: 10 AM - 6 PM

Non-Driver ID Card

Enhanced ID vs. REAL ID

DMV Office Locations