Article · NYC311

LinkNYC kiosks provide public Wi-Fi to New Yorkers, small businesses, and visitors in all five boroughs.

Each Link provides free Wi-Fi, phone calls, and device charging. You can also use a tablet to access city services, maps, and directions.

Find a LinkNYC kiosk.

Learn more about LinkNYC.

Get answers to Frequently Asked Questions about LinkNYC.

Web Browsing Removed

The web browsing function was removed from all LinkNYC kiosks in order to curb excessive, long-term, and inappropriate use of the kiosks.

LinkNYC kiosks continue to provide all other services, including Wi-Fi.

LinkNYC kiosks do not provide caller ID information for call back purposes.

You can report a problem with a LinkNYC kiosk.

What You Can Report

Broken touchscreen or buttons
Damaged or defective kiosks
Dirty conditions or graffiti
Sidewalk blocked
Wi-Fi slow or not working

What You Can't Report

The Department of Information Technology and Telecommunications doesn't accept reports of homeless activity at a kiosk. You can request assistance for people living on the streets on the Homeless Assistance page.

What You Need

To report a problem with a Link, you need to provide the kiosk's location or ID number (e.g. BK-08-146008). You can find the ID number under the kiosk's keypad.

LinkNYC

LinkNYC Complaint

Make a complaint about a LinkNYC kiosk.