Payments aren't immediately reflected in DOF’s system. Depending on how you paid, it may take up to two weeks.
If it’s been more than the normal processing time and the payment still isn’t showing up in the system, you can ask DOF to investigate.
After your request is submitted, a hearing will be held within 14 to 45 days. You will be sent a copy of the administrative law judge's decision after the hearing. For in-person hearings, you get the decision at the conclusion of the hearing.
If you requested a hearing online or by app, you will be emailed the decision about 2 weeks after the hearing to the email address you provided in your request. The email will be from NYCServ@finance.nyc.gov. If you don’t see the email, check your junk and/or spam folder. Please note this is an outgoing email address, any emails sent to this address will not be received or responded to.
If you requested a hearing by mail, the decision will be mailed about 10 days after the hearing to the address you provided with your defense or the address where the vehicle is registered.
If it's been more than the normal timeframe and you haven't received a decision, you should check the status of your violation. If there's no information available in the system, you can request the status from the Department of Finance.
If you indicated that you wanted an in-person appeal on your appeal request application and you are granted the appeal, you will receive a letter with the date and time of the hearing in about 30 days. Approximately 2 weeks after the hearing, you will get the decision by mail.
By mail appeals will have a decision sent approximately 2 weeks after the appeal decision has been made.
If it's been more than the normal timeframe and you haven't receive the decision letter yet, check the status of your violation. If there isn't any information available in the system, you can request status from the Department of Finance.
Parking ticket information is available online within five business days of the date of the violation. If the ticket was handwritten and not computer-generated, it will usually take about 10 to 14 days, but could take longer.
Bus lane and red light camera Notices of Liability (NOL) are mailed about 30 days after the violation occurred. Speed camera NOLs are mailed in about 14 days.
You don't need to wait until the ticket or violation has been entered into the system to pay or dispute it. If the violation isn't in the system yet, you won't be able to view a digital copy, but you can still pay it or fight it through any payment or dispute method. If you are paying online or using the app, make sure you type in the correct ticket or NOL number and the amount you want to pay (partial or total).
Violations Older Than a Year
One year after a parking ticket or camera violation has been paid or dismissed, the ticket information is archived and will no longer be available online.
If a parking ticket isn't paid, it will go into judgment about 100 days after it was issued, a camera violation will go into judgment about 75 days after it was issued. If an unpaid violation doesn't go into default judgment within 2 years and 3 months (a total of 27 months) from the date it was issued, the violation is eliminated from the system, written off by DOF, and no longer the responsibility of the vehicle owner.
Traffic Violations
Traffic violations (moving violations) won't appear in the Department of Finance's system. You need to pay or dispute them with the New York State Department of Motor Vehicles.
For more information about moving violations, visit the Traffic Ticket page.
