Article · NYC311

Coronavirus (COVID-19) Alert

The City's three library systems are reopening in phases. Limited services will be provided at select locations. Detailed information, including which locations are reopening, is available online.

Get the latest reopening information about:

Families can connect with incarcerated loved ones through a free video visitation program available at participating City public libraries.

Library Video Visitation connects a live video feed between library locations and NYC Department of Correction (DOC) facilities, allowing incarcerated New Yorkers to talk, read, and share stories together with their families.

Through Library Video Visitation, you can:

Communicate with incarcerated loved ones for up to an hour through free live video in semi-private spaces
Select from specially curated children’s books to read along with incarcerated parents
Meet with social workers from the Osborne Association before and after visits at Brooklyn libraries

You must make an appointment for Library Video Visitation services. Identification is not required to make an appointment, but you will need to provide contact information when you register.

Video sessions are not recorded.

Download the Video Visitation Brochure.

You can learn more online about Library Video Visitation services in each of the City’s Public Library systems:

Participating Libraries

• Grand Concourse
155 East 173rd Street

• Hunts Point Library
877 Southern Boulevard

• Melrose Library
910 Morris Avenue

• Parkchester Library
1985 Westchester Avenue

You must call ahead to make an appointment and confirm visitation hours.

Call 311 for assistance.

Participating Libraries

• Bedford Library
496 Franklin Avenue

• Brownsville Library
61 Glenmore Avenue

• Bushwick Library
340 Bushwick Avenue

• Canarsie Library
1580 Rockaway Parkway

• Central Library
10 Grand Army Plaza

• Coney Island Library
1901 Mermaid Avenue

• Crown Heights Library
560 New York Avenue

• Flatbush Library
22 Linden Boulevard

• Macon Library
361 Lewis Avenue

• New Lots Library
665 New Lots Avenue

• New Utrecht Library
1743 86th Street

• Red Hook Library
7 Wolcott Street

You must call ahead to make an appointment and confirm visitation hours.

Call 311 for assistance.

Participating Libraries

• 125th Street Library
224 East 125th Street

• Hamilton Grange
503 West 145th Street

• Tompkins Square Library
331 East 10th Street

You must call ahead to make an appointment and confirm visitation hours.

Call 311 for assistance.

Participating Libraries

• Central Library
89-11 Merrick Boulevard

• Far Rockaway Swing Space
1003 Beach 20th Street

• Long Island City Library
37-44 21st Street

• Ridgewood Library
20-12 Madison Street

You must call ahead to make an appointment and confirm visitation hours.

Call 311 for assistance.

Participating Libraries

• Mariners Harbor Library
206 South Avenue

• St. George Library Center
5 Central Avenue

You must call ahead to make an appointment and confirm visitation hours.

Call 311 for assistance.

Inmate Video Visitation

Bronx

Brooklyn

Manhattan

Queens

Staten Island