Article · NYC311

Call 911

Call 911 to report immediate danger including natural gas odors, other potential gas leaks or accidents.

Need something else?

Noise from Construction to report construction noise, including jackhammering and construction activity during, before, or after hours
Street Plate Complaint to report a noisy metal plate in the street
NYCHA Public Housing Maintenance Complaint for construction in a NYCHA building
Dust to report dust from construction
Building Demolition Complaint to report building demolition that is illegal, unsafe, or done without a permit
Fence Complaint to report a missing fence
Stop Work Order to report work being done while a Stop Work Order is in effect

You can report a building construction problem. The Department of Buildings (DOB) issues violations when appropriate.

You can report construction work done without a permit in a building with 3 or more occupied units. You must provide your contact information.

Include in your report:

If people are living in the building during construction
If a permit is posted

Call 311 to report the problem.

You can report construction work done without a permit in a building with 1 or 2 occupied units.Violations are issued when appropriate.

Include in your report:

If people are living in the building during construction
If a permit is posted

Report building construction without a permit in a building with 1 or 2 units.

You can report construction work done without a permit in a building that is unoccupied. Violations are issued when appropriate.

Include in your report:

If a permit is posted

Report building construction without a permit in an unoccupied building.

The Department of Buildings (DOB) allows for construction Monday to Friday between 7 AM and 6 PM. Owners of one- and two-family homes may make alterations or repairs on Saturday and Sunday from 10 AM to 4 PM if the home is more than 300 feet from a house of worship.

Construction done without an approved variance on weekends or on weekdays before 7 AM or after 6 PM is not allowed.

You can report unauthorized after hours building construction taking place during these times.

Include in your report:

The type of work being done
The work hours
If a permit is posted

Report building construction occurring before or after hours.

You can report building construction that doesn't follow approved plans. You can also report construction that's invading or encroaching on neighboring property.

Include in your report, if possible:

What specific work exceeds permits or plans
The 9 digit job application number

Report building construction against approved plans.

A permit is a document stating that a particular construction, demolition, or alteration job or project has met all the necessary requirements of DOB and complies with the Building Code and the Zoning Resolution.

Plans for the project must be submitted and approved before the permit will be issued. A building permit must be displayed on the premises while work is being done.

Every permit has an expiration date.

You can report excessive or large amounts of debris or materials from a building construction or renovation site.

The Department of Buildings (DOB) responds to reports of excessive debris at construction sites, but it does not accept reports of debris on sidewalks or streets.

Include in your report:

The type of work being done
The type of debris

Report building construction causing excessive debris.

To report debris on a sidewalk, use the Dirty Sidewalk page.

To report debris on a street, use the Dirty Gutter page.

You can report construction site debris that is falling or in danger of falling.

Include in your report:

What is falling
Which side of the building it's falling from
What part of the structure it's falling from

Call 311 for assistance.

You can report a building construction site that is unsafe for construction workers. Workers and the general public can file reports and choose to remain anonymous.

Include in your report:

The type of work being done
The worker's complaint about the construction work

Call 311 for assistance.

You can report building construction without protection to neighboring property such as, construction without a fence or safety netting that may damage neighboring property.

Include in your report:

The type of work being done
Which side of the building is not protected

Call 311 for assistance.

You can report damaged, inadequate, loose, or missing safety netting at a construction site.

Include in your report:

How the net is damaged
What area is not covered
What building particles or elements are escaping through the net

Call 311 for assistance.

Building Construction Complaint

Without a Permit Building with 3 or More Occupied Units

Without a Permit Building with 1 or 2 Occupied Units

Report building construction without a permit in a building with 1 or 2 units.

Without a Permit Building with Unoccupied Units

Report building construction without a permit in an unoccupied building.

After Hours

Report building construction occurring before or after hours.

Outside Approved Plans

Report building construction against approved plans.

Excessive Debris

Report building construction causing excessive debris.

Falling Debris

Unsafe Site

Unprotected Neighboring Property

Safety Netting