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Bed Bug Complaint

You can learn about bed bugs, including:

Preventing and safely eliminating bed bug infestations
Regulations for managing and preventing bed bugs in New York City
Best practices for pest control professionals

Information is also available about how to comply with a NYC Health Commissioner's Order.

Get the "Preventing and Getting Rid of Bed Bugs Safely" Brochure

The Department of Health and Mental Hygiene (DOHMH) provides a brochure about how to eliminate bed bugs safely. It provides information and guidance for homeowners, tenants, landlords, and building managers.

Topics include:

How to recognize bed bugs
What to do to prevent bed bug infestations
What to do if you are bitten by bed bugs
Guidance for getting rid of bed bugs, including how to select an exterminator
Guidelines for handling infested clothing or household items

Online

Download the "Preventing and Getting Rid of Bed Bugs Safely" brochure.

By Mail

Call 311 to request a paper copy.

Additional Guidance for Homeowners

If you are a private homeowner, you should hire a pest control professional licensed by the New York State Department of Environmental Conservation to evaluate the pest problem and to exterminate if necessary. Licensed exterminators should always provide proof of their license upon request.

Learn more about how to select a pest control company.

Learn more about bed bug and building management.

The City does not distribute mattress covers.

Information and guidance is available for property owners and managers on how to comply with a NYC Health Commissioner's Order to develop and submit a bed bug Pest Management Plan and an Affidavit of Correction.

Online

Learn more about Health Commissioner's Orders, including enforcement protocols.

By Phone

Call 311 for assistance.

Bed Bug Prevention and Control

Prevention and Control

Health Commissioner's Order