Information on coronavirus. Agency service suspensions/reductions. Report a social distancing violation.
Information on coronavirusAgency service suspensions/reductions
Report a social distancing violation
Animal Care Centers of NYC (ACC) does not capture or trap healthy wild animals, unless the animal appears to be rabid or has bitten a person or pet.
If healthy wildlife are a nuisance, you can call 411 or search the internet to find a wildlife removal service.
ACC does not accept reports about healthy small wildlife, including:
Seeing Wildlife During Daytime
Seeing a raccoon, opossum, skunk, or other wild animal in the daytime does not mean the animal has rabies.
If an animal appears healthy and is seen during the day, it may be unable to return to its den or is looking for food. Healthy wildlife, especially raccoons, may look for food in the twilight hours. It is not unusual to see a raccoon at dusk or dawn.
If left alone, healthy wildlife will eventually return to their dens once they feel safe.
Raccoons Living Near You
If a raccoon lives near your home, you can consult a licensed wildlife removal service. You should not attempt to trap a raccoon yourself.
You can discourage raccoons and other wildlife from taking up residence around your home by following these guidelines:
You can report wild, stray or injured animals in parks to the Department of Parks and Recreation (DPR). The City responds only to sick or injured wildlife or stray or injured animals in parks.
DPR does not handle reports about healthy pigeons and squirrels.
You can report the removal of any animal from a City park, greenstreet, or mall to the Department of Parks and Recreation. Removing wildlife from parks is strictly prohibited.
During normal business hours, Animal Care Centers of NYC accepts reports of large injured wildlife (such as deer), stray or abandoned dogs, or wandering dogs that appear to be lost pets.
You may also bring a lost dog to a Care Center drop-off location. For injured wildlife, you may also find a NYS licensed wildlife rehabilitator on NYS Department of Environmental Conservation website.
Always use caution when near stray animals or wildlife.
Online
Visit the NYS Department of Environmental Conservation website.
By Phone
There are Animal Care Center offices and drop-off locations across New York City.
Most require an appointment and are closed on the following holidays: