Street Utility Hardware Complaint

Utility companies and government agencies have equipment under the City's streets. They access their equipment using square or rectangular-shaped metal covers. Companies and agencies must maintain their metal covers and the street surface around the hardware. 

• To report all round-shaped hardware, go to the Manhole Cover Complaint page.
• To report street or gutter grates that drain rain water, go to the Catch Basin Complaint page.

You can report utility access covers that are:

• Damaged
• Sunken
• Noisy

You also can report asphalt or concrete damage around the hardware. The Department of Transportation (DOT) investigates the reports and notifies the responsible agency.

Report a damaged, sunken, or noisy street utility access cover.