You can report snow inside a bus stop shelter.
What You Can’t Report
If there is snow at a bus stop without a shelter, it’s the property owner’s responsibility to clear the sidewalk. You can report it as a snowy or icy sidewalk in front of a residential or commercial building instead.
Property owners are responsible for clearing snow from hydrants in front of their property. You can report snow blocking a fire hydrant to the Fire Department.
The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from pedestrian overpasses and underpasses once all streets have been cleared. This effort takes time because it requires manual labor.
You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every overpass or underpass will be cleared.
The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from medians once all streets have been cleared. This effort takes time because it requires manual labor.
You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every median will be cleared.
Public Schools
You can report snow or ice on sidewalks in front of police precincts.
Online
Email the New York City Police Department.
By Phone
You can report snow or ice on sidewalks in front of a subway station.
Online
Contact the Metropolitan Transportation Authority (MTA).
By Phone
You can report snow or ice on sidewalks in front of a post office.
Online
Contact the United States Post Office (USPS).
By Phone
You can report snow or ice on a sidewalk in front of a courthouse.
If there is an emergency or a condition that needs immediate attention, you can speak to the chief clerk or the court officer of that court.
If the situation is not an emergency, you can file a complaint on the NY Courts website.
