Managed Care Complaint

You can make a complaint to the State about medical treatment received from managed care plans, such as:

• Child Health Plus
• Family Health Plus
• Medicaid

You must already be a plan member to make a complaint to the State.

Online

Report a problem with a managed care plan.

By Phone

• Agency: New York State Department of Health
• Division: Managed Care Complaints
• Phone Number: (800) 206-8125
• Business Hours: Monday - Friday: 8:30 AM - 5 PM