Due to Coronavirus (COVID-19) health and safety concerns, Department of Housing Preservation and Development (HPD) staff will wear masks if inspection is required/attempted. Tenants are also asked to wear masks during any inspection.
You can make a complaint about an electrical problem inside an apartment, including:
Before filing a complaint, you should try to resolve the issue with your landlord, managing agent, or superintendent. If you live in a co-op or condo, you should first report apartment maintenance issues to the owner, management company or board before filing a complaint with HPD.
What You Need
When reporting an electrical problem in an apartment, you must provide your contact information.
You can report defective electrical wiring with old or split wires or exposed wiring.
You can report electrical work done in the past without a permit.
Your report should include:
You can report faulty power equipment, including low hanging, dangling, downed, or corroded power lines and "hot spots." You can also make a complaint about overhead or underground power lines.
NYC except the Rockaways
Report problems with an outdoor electrical system in any part of New York City, except the Rockaways, to Con Edison:
Online
Report faulty power equipment or lines to Con Edison.
By Phone
Utility poles and the wires between them are used to provide electrical, telephone, or cable services. They are primarily owned and maintained by utility companies, such as Verizon, Charter Spectrum, and Con Edison. The poles are usually made of wood.
Streetlights have metal poles, and are usually powered by energy supplied through wiring located in the base at the bottom of the pole. They are rarely powered by wires strung between poles. The City's Department of Transportation maintains streetlights.
