Information on coronavirus. Agency service suspensions/reductions. Report a social distancing violation.
Information on coronavirusAgency service suspensions/reductions
Report a social distancing violation
All HomeBase offices are closed until further notice. Programs will contact and support clients remotely over the phone and through video systems.
Please call your local HomeBase program for more information.
HomeBase is a program for people who are at risk of becoming homeless. If you think that you may become homeless, a HomeBase counselor might find other options for you, instead of homeless shelter.
You must call a HomeBase office in your borough. They are open Monday to Friday, 9 AM to 5 PM.
Visit the Coronavirus (COVID-19) and Tenants page to learn about:
If you have received formal Housing Court documents for Non-Payment of Rent, you may receive help to pay rent one time to prevent eviction. Assistance is also available for physically-able seniors age 60 and older.
If you receive Cash Assistance (also called Public Assistance), you may be eligible for help paying your back rent. To be eligible for Family Homelessness and Eviction Prevention Services (FHEPS), you must:
You should go to your HRA Job Center and see the Homelessness Diversion Unit to discuss your situation.
To learn more about Family Homelessness and Eviction Prevention Services (FHEPS), go to the Family Homelessness and Eviction Prevention Supplement (FHEPS) page.
Seniors 60 and older who are homebound because of mental or physical disabilities can get eviction assistance if they receive a:
They can also get legal assistance if they received an eviction notice for any reason.
This assistance is for seniors age 60 and older who, because of mental or physical disabilities, are unable to manage their own resources, carry out the activities of daily living, or protect themselves from neglect or hazardous situations without assistance from others, and have no one available who is willing and able to responsibly assist.
Learn about eviction prevention for seniors who are mentally or physically impaired.
If you are facing eviction, you might be eligible for free legal representation through the City's Right to Counsel program. The Right to Counsel program, also known as Universal Access to Counsel, is now available to residential tenants citywide. To find out if you are eligible for this program, contact the City's Tenant Helpline. For more information, go to the Coronavirus (COVID-19) and Tenants page.
Visit the Coronavirus (COVID-19) and Tenants page to learn about:
If you have been served a holdover eviction notice, you may qualify for free legal representation in Housing Court or free legal counsel to help you avoid eviction.
Legal services include:
By Email
You can send a message to the HRA Office of Civil Justice at civiljustice@hra.nyc.gov for assistance.
In Person
HRA Office of Civil Justice in-person locations are closed until further notice.
In Housing Court, you can see a legal professional by going to the Human Resources Administration (HRA) Office of Civil Justice in the building, 9 AM to 4 PM, Monday to Friday, except holidays. The HRA Office of Civil Justice is located at these Housing Courts:
Bronx
Bronx County
1118 Grand Concourse, Room 1A
Brooklyn and Staten Island
Kings County
141 Livingston Street, Room 201
Manhattan
New York County
111 Centre Street, Room 854
Queens
Queens County
89-17 Sutphin Boulevard, Room 121
If you are facing eviction, you might be eligible for free legal representation through the City's Right to Counsel program. The Right to Counsel program, also known as Universal Access to Counsel, is now available to residential tenants citywide. To find out if you are eligible for this program, contact the City's Tenant Helpline. For more information, go to the Coronavirus (COVID-19) and Tenants page.
If you are a physically-able senior age 60 and older who has received a Holdover Notice of Eviction or you received a written notice from your landlord demanding unpaid rent or corrections to problems related to the apartment, you can get a referral for legal assistance.
Use Site Finder to search for a Legal Service Provider.